Quality assessment of the website: the case of a network providing passenger transport services

Authors

  • Gabrielė Voronavičiūtė
  • Kristina Čižiūnienė Vilniaus Gedimino technikos universitetas

DOI:

https://doi.org/10.52320/dav.v19i1.223

Keywords:

Passenger transportation, website, quality

Abstract

Companies that provide passenger transportation services aim to become accessible to every customer. A website is a tool that not only promotes the idea of public transport, but also simplifies processes. The quality assessment model of the Moustakis, et al. (2004) website was chosen for the research of the article.The study revealed that out of the possible 110 points, the analyzed website scored 87. This is not a poor result, but the website has features to be improved that will help achieve the highest result in the future.

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Published

2022-05-06

How to Cite

Voronavičiūtė, G., & Čižiūnienė, K. (2022). Quality assessment of the website: the case of a network providing passenger transport services. SUSTAINABLE ENVIRONMENTAL DEVELOPMENT, 19(1), 90–100. https://doi.org/10.52320/dav.v19i1.223

Issue

Vol. 19 No. 1 (2022): SUSTAINABLE ENVIRONMENTAL DEVELOPMENT

Section

INFORMATICS

License

Copyright (c) 2022 Gabrielė Voronavičiūtė, Kristina Čižiūnienė

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Individual articles are published Open Access under the Creative Commons Licence CC-BY 4.0, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited. Authors retain copyright in their articles, but grant Klaipėdos valstybinė kolegija the right of the first publication.